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Client case study

We helped WANT Branding assess its current AI use and turn a wide range of possibilities into a focused roadmap for client acquisition, internal knowledge, and brand delivery.

Client
WANT Branding
Industry
Brand strategy & design
Completed
AI Diagnostic & PowerScore complete
Current phase
Implementation planning

The opportunity

Build on the AI work already happening.

WANT was already using AI for research and writing. The opportunity was to connect those individual practices: make useful knowledge easier to reuse, support new-business development, and explore how AI could strengthen brand delivery. We started by understanding the team's work and identifying where a more coordinated approach could help.

Completed work

What we delivered.

  1. AI Diagnostic & PowerScore

    Assessed current AI use across business activities, connected workflows, company knowledge, team practices, and quality review.

  2. Prioritized recommendations

    Delivered a strategic presentation and a tools-and-workflows report covering client acquisition, internal operations, and AI-ready brand deliverables.

  3. A practical business guide

    Provided a guide to working with AI context, reusable instructions, and workflows that the team can review and maintain.

Proposed next phase

Where we go next.

Proposed priorities for implementation.

  • A connected acquisition workflow

    Bring prospect research, tailored outreach, and relationship tracking into a more consistent workflow, with WANT reviewing targets and messages before they are used.

  • Shared company knowledge

    Organize approved past work, current project context, and company methods so the team and its AI tools can find relevant material and reuse it appropriately.

  • AI-ready brand delivery

    Explore brand knowledge packages and interactive brand architecture that help clients understand and apply approved brand guidance in their own tools.